Sales
Pictures
FAQ
Contact
|
Toy | UFO FAQs
What type of batteries does the flying
saucer toy use to fly?
There are no batteries required for our flying
saucer toy. Included with every remote
controlled flying saucer toy are a wall charger for the
flying
saucer and two "AA" Batteries for the radio controller.
There is nothing else you need to buy to enjoy your new TOY
UFO. Just charge it up and you're ready to fly.
How
long does it take to charge the flying saucer toy?
A full charge of the TOY
UFO battery takes around 10-15 minutes, then its ready
to fly again.
How
long does a charge last?
A typical TOY
UFO fight will last up to 15 minutes on a single charge.
How
high will the TOY UFO
fly?
It is capable of reaching heights of over
80 FEET! Unlike may of our competitors our flying
saucer toys use radio control and not infra red. An infra
red signal must be aimed directly at the saucer and will only
reach about 30 feet. Our TOY
UFOs fly almost 3 times as high.
Do
the toy flying saucers come in different colors?
Absolutely. We have remote
controlled hovercrafts in Blue, Silver, Green, Pink, Yellow and Red.
Each color uses a different frequency allowing up to four
flying saucer toys to be flown simultaneously.
Can
the flying saucer toy be flown outdoors?
Outside is the best place to fly your TOY
UFO. It is the only true way to use the flying saucer
to its capabilities. Take it out at night; it will light up
the sky.
What are ToyUFOs policies on shipping, backorders, payments, etc.?
Shipping
All orders will be shipped within 7 days (usually 24-48 hours) from time of order unless buyer is notified otherwise within that period. Packages are shipped by USPS and can be tracked from their website www.usps.com. Shipping quotes are for Continental U.S. Domestic orders only. International orders will be contacted within 48 hours with an additional Paypal transaction for the difference for the actual cost of shipping. Buyer may cancel their order if they do not wish to pay for additional shipping minus a 15% restocking fee. We will make every attempt to get orders delivered on time, however we cannot guarantee our shipping claims due to use of a third party shipper. Canceled orders are subject to restocking fee for all circumstances. Please contact if you have questions before ordering. info@toyufo.com.
Returns, Cancellations and Refunds
Returns must be made within 7 days of receipt of order by contacting us by email. Order should be returned to us within 14 days of our response. No refunds will be issued if it is determined that product was broken by abuse, neglect, water damage, or other improper use. Only exchanges will be given for a defective product. If a particular product is not in stock a equivilant product of equal or greater value will be substituted. If no equivilant product is available than a refund will be issued minus shipping and handling. If a product is returned or an order is canceled for any reason other than it is not functioning, refund is subject to a 20% restocking and packaging fee. Not responsible for improper handling or delivery time of shipments by the USPS. If you wish to purchase insurance please contact us and we will make proper arrangements.
Backorders and Substitutions
Packaging and products may appear different than pictured. All products are purchased as new and have been tested. We reserve the right to substitute a product with an equivalent product of equal or greater value if a particular color is not available. If there is a backorder on all equivilent products, buyer will be contacted within 48 hours. Buyer may have order fully refunded at that time, or at any time up to one month when order will be refunded automatically. We will try our best to ensure saucers are not the same color and do not use same frequency with multiple orders, however we are no obligated to do so. Color selection subject to availablity, and a substitute color will be sent if original color is not available without notice. Please contact us at info@toyufo.com if you have any questions before placing an order.
These policies are subject to change without notice.
|
|
|
|